Integrated Mode
The admin interface cannot be accessed or shows “Configuration problem”
Make sure you are accessing via the correct IP address.
In case of the admin interface cannot be accessed via LAN2, check if the lights on the LAN2 port are blinking. If not, remove the network cable, wait 15 seconds and plug it in again. In case that does not help, plug in the cable and reboot the ConnectStation.
In case of notification “Configuration problem” in a system in Integrated Mode, using DNS-SD, make sure the cluster server is accessible.
In case of notification “Configuration problem” in a system in Integrated Mode, using multicast announcements, make sure that the whole network is configured for multicast. Restart the ConnectStation.
The user enters a wrong static IP for LAN2 in Integrated Mode
When a wrong IP or IP address of different subnet is entered for LAN2 for a client ConnectStation in a cluster in Integrated Mode, it leaves the cluster to form a cluster of its own.
In order to correct the IP address and the ConnectStation to rejoin cluster, first access the cluster Admin interface and click on the "Remove from this cluster" button. Try to change the IP address, in case it doesn't work perform a factory reset of the ConnectStation.
A ConnectStation cannot join or rejoin a cluster in Integrated Mode
Make sure that the LAN2 cable is connected and the ConnectStation has a valid IP address in the same network as the cluster.
In case the network cable is unplugged, wait for at least 20 seconds before reconnecting. In case the ConnectStation still doesn’t join the cluster, restart it after plugging the LAN2 cable back.
In case of a cluster using DNS-SD, make sure that configuration is correct, and the cluster server is reachable.
In case of a cluster using multicast announcement, make sure that the whole network is configured for multicast. If the ConnectStations are frequently leaving a cluster, that is an indication for filtered multicast packets.
Client Balancing or Client Monitoring are not visible on the admin interface page
Make sure that all your ConnectStations are updated to firmware version 5.0.0 or higher.